Physioway

We are a team of dedicated physiotherapists, passionate about delivering innovative, high-quality products that enhance health and wellness. Our mission is to provide cutting-edge solutions to our clients, ensuring they receive the best tools for rehabilitation and performance. As the exclusive agent for international brands like Achedaway, Blazepods, and Active Force, we bring world-class products to the local market, combining advanced technology with expert knowledge to support both professionals and individuals in achieving their goals.

Delivery We are committed to ensuring that you receive your orders promptly and securely. Once your order is placed, you will receive a confirmation email with tracking details. Our standard delivery time is 3-7 business days, depending on your location. Delivery Partners: We work with trusted delivery services to ensure timely and safe delivery of your products. Shipping Fees: Shipping fees may vary based on your location and the size of your order. The exact fee will be calculated at checkout. Order Tracking: You'll receive tracking details once your order is dispatched, allowing you to monitor its progress until it reaches you. Returns We want you to be completely satisfied with your purchase. If you are not, you can return your product within 14 days of receiving it, provided it is in its original packaging and unused. Return Process: To initiate a return, please contact our customer service team at [physiowaysales@gmail.com] to receive return instructions. Refunds: Once we receive and inspect the returned product, we will process your refund. Please note that it may take up to 7 business days for the refund to reflect in your account. Exchanges: If you wish to exchange your product for a different one, please let us know, and we will be happy to assist you in making the exchange. Please Note: Returned items must be in new, unused condition with all original packaging and accessories. The cost of return shipping is the responsibility of the customer unless the product is faulty or damaged upon arrival. Refunds do not include shipping fees.

We strive to make your shopping experience as smooth and secure as possible by offering a variety of payment methods. Accepted Payment Methods: Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express. Online Payments: You can also use secure online payment options like PayPal for a quick and easy checkout. Bank Transfers: For larger orders or custom purchases, we also accept direct bank transfers. Please contact our customer support team for the necessary details. Cash on Delivery (COD): Available for select locations. Simply choose this option at checkout if applicable in your area. Payment Security: We take your privacy and security seriously. All payments are processed through secure and encrypted platforms to protect your personal and financial information. We comply with all necessary payment regulations and standards, ensuring a safe shopping environment. Order Confirmation: Once your payment is successfully completed, you will receive an order confirmation email with your purchase details.